All tickets are held at the Box Office for your convenience. Please provide photo ID at box office when picking up tickets. Seating is reserved in the order the Box Office receives your payment confirmation. The Box Office is open on show days 1 hour prior to scheduled showtimes. Seating begins 30 minutes prior to showtime. If you pick up your tickets less than 10 minutes prior to showtime, your seats may be re-assigned so we can seat you without disturbing other guests. All sales are final upon check out. No cancellations, refunds, or exchanges. Please note that this show has strobe lights, haze, & fog. Carry-ins and large back packs are NOT allowed in the lobby or theater.